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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nathaniel made the whole process so easy. I normally don’t complete customer surveys, but I am making an exception this time because Nathaniel was so great.
Great experience refinancing with Pennymac.
Andrea was very pleasant & knowledgeable on all my questions Such a nice person do go through this process with. Great job!!!
Customer service. People involved were all knowledgeable.
The process seem to have taken a long time along with providing duplicate documents
Always available, easy to work with, great overall.
Erika communicated well with me and frequently. All docs were taken care of quickly. The entire process was smooth. With the intense load at that time for re-fi's, Erika was able to move things through in a timely manner. She was always pleasant and clear in what was coming next. Closing was arranged to meet my needs and get the process done quickly.
Raven continuously reached out to me throughout the entire process and kept me informed every step of the way. The customer service part of the process far exceeded my expectations. I would recommend PennyMac to anyone looking to refinance.
Seamless and very easy!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,219 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.