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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,249 reviews
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Michael K.'s profile image
Michael K. 
on Birdeye

2 years ago

Everyone was very professional and made it easy for me to accomplish the refinance on my home. Even considering it was a VA loan I honestly expected it to be more difficult. The only issue I had was understanding my initial loan officer on the phone as there were many cut-outs and static. Not sure what the problem was there, but, we got through it. Other than that, everything was pretty smooth, and I have been extremely pleased with PennyMac from the beginning. Great people to work with and they really seem to understan... read more

LONNIE S.'s profile image
LONNIE S. 
on Birdeye

2 years ago

Clear and prompt information 

Evelyn Medero M.'s profile image
Evelyn Medero M. 
on Birdeye

2 years ago

Andrew Mauch and others involved were very attentive and helpful. The closing was a lot sooner than I expected and easier than expected. Everything seems fine and I pray that it all is a AWESOME as it went. I can’t say anything negative about Andrew and his team. Thank you for making it all easy! 

JEFFREY K.'s profile image
JEFFREY K. 
on Birdeye

2 years ago

Easy fast process and great interest rate! 

John S.'s profile image
John S. 
on Birdeye

2 years ago

MY TAXES ARE OVERDUE AND NO ONE HAS CALL ME BACK IN OVER A WEEK AFTER I CALLED TO REPORT THE PROBLEM. 

ANTONIA G.'s profile image
ANTONIA G. 
on Birdeye

2 years ago

She answered all of my questions and was very nice and informative. Will definitely recommend her. 

DONTAL J.'s profile image
DONTAL J. 
on Birdeye

2 years ago

I was told my monthly rate would be one amount and it ended up being higher than that. I was told I would be able to get my loan completed while I was deployed overseas and it became a hassle and very unpleasant business trying to do everything necessary to get the process done. 

Sheridan L.'s profile image
Sheridan L. 
on Birdeye

2 years ago

More information concerning the total process from beginning to end would have been very helpful. A pre checklist and meaning of each process would have been important and meaningful. 

Rory W.'s profile image
Rory W. 
on Birdeye

2 years ago

Tatyanna did an awesome job as did the whole mac team. The loan closed in less than 2 weeks and that was great. I have even referred my fiance and she is currently refinancing her home with Pennymac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,249 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.