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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall, simple process that went smoothly with no real issues Thanks again
Great and easy process
I paid $600 down for an appraisal, which was later waived, and never revied any info on what happened to my money. I was not refunded, nor even recognized, after my inquiry with melina woods. Also, the loan was inconveniently set to close one day after my previous mortgage payment to pennymac was required, forcing me to make a final payment on my old loan just before moving on from it. Other than the roughly $1800 that I feel were unnecessary payments that I was forced to engage in, everything else was pretty smooth.
Great team
The whole process of refinancing my mortgage went extremely smooth. I managed to achieve my goals for the new mortgage and feel like everyone who helped were very qualified to navigate the complicated world of mortgages. Thank you for a very pleasant experience.
All things explained and understood without difficulty. Easy process. Thank you!
Austin did a great job. He was very professional as was the other members of the team i dealt with. There is a lot of confusion involved with this type of transaction, and I didn't have a complete understanding always. Also, I was encouraged to shop for lower rates and was told PennyMac would compete with those rates. That didn't happen, but still an overall great experience with your team. Also, the documents misspelled my wife's name throughout which was very disappointing, and caused some concern over accuracy of the othe... read more
Great experience
Would have been nice to not had to send the same documents multiple times. I understand when things expire but they should not have expired in the first place if the loan process did not take so long. Communication could have been better
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,249 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.