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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast easy loan process. The folks I worked with were easy to reach and worked fast to get the loan completed.
Business response:
Hi Chad - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Overall I had great service! All my questions were always answered in a timely manner.
Business response:
Thank you for the positive review, Heather! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
It was confusing sometimes of the tasks. It would be beneficial if they would separate what the applicant needs to complete.
Business response:
Hi Ronald - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Matthew and Erica were so helpful and always willing to ask any questions I had remaining very patient. They both got back to me always same day. They were both amazing!
Business response:
Hi Ashley - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I appreciated the updates, everyone was professional as always...explained the next steps...I've ALWAYS appreciated PennyMac's loan servicing!
Business response:
Thank you for taking the time to share your experience with us, Julie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Norma was efficient and very responsive to my request and needs. She was excellent at explaining next steps and keeping me on track of what needed to be completed. I’m grateful for her help.
Business response:
Thank you for taking the time to share your experience with us, Diane. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The Pennymac team was very responsive to all my questions and followed through quickly on correspondence and working my loan. I am very pleased with the overall experience.
Business response:
Thank you for taking the time to share your experience with us, Mari. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Kennedy Crees is AMAZING! She kept us up to date and always answered our many, many questions. She made everything run smooth! Norman Abbott did a wonderful job at getting us into a loan that worked for us. Great experience overall!
Business response:
Hi Bernardo - Your feedback is greatly appreciated. Thank you for the review.
Thank you
Business response:
Thank you for taking the time to share your experience with us, Justin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,185 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.