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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great and easy experience.
Everything was explained good and everyone I talked to was friendly and helpful
Anna Eng was awesome she exceeded my expectations. My closing date was moved up a week and I had to stay in a hotel. It was a unexpected cost but Anna got me extra funds to compensate. Anna informed me every step of the way in regards to all the documentation. If I couldn't reach Anna rather than leave a voice mail Pennt Mac provided a team for me to correspond with. I love Penny Mac, Anna Eng and the Penny Mac Team! A+++
I have no statement.
Yjank you.
PennyMac provided us with a great, straightforward experience while refinancing our home. We couldn't have asked for more!
Was asking for a market rate adjustment and instead, a complete refinance took place. Information was requested I was originally told wasn’t needed, processing info took so long the info was requested 3 more times, each time what was being requested changed and old information had to be updated. No one seemed able to go outside the written script and check what was happening. Imagine my surprise when I received a new deed to the house and learned my old mortgage was paid. This should have been a simple market rate adjustment... read more
It was a smooth process.
It was like working with an inadequately trained bunch of people
PENNYMAC has a 4.5 star rating with 49,249 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.