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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service Done
communication!
easy to communicate and friendly help!
Repeated requests for unnecessary documentation, failure to answer repeated requests for answers to questions, significant delays to the closing date, terrible unfriendly and uncooperative phone calls from Linda. I have closed 5 times in less than 10 years and this was worse than all the bad experiences in all of those other closings combined. It was weaponized incompetence, laziness, and completely unprofessional. Worst experience of my mortgage career over more than 20 years. Will never use Pennymac again due solely to ... read more
I gained full confidence in Barry from the very 1st conversation we had. I told him what I expected, and Barry told me how the process would meet my goals.
Repeated communications over the same solved scenarios were very frustrating. Barry was ALWAYS polite and professional but I was forced to deal with née departments directly that were not upto speed and Barry had to REPEATEDLY call and correct those departments. Everyone I called I got a new pertain who I had to retell long scenarios to as they were not reading the notes in my file. Too many people working on one project was not helpful on this case. Barry was always helpful but he had to chase details a lot too. They kep... read more
Barry was great with explaining what was needed and walking me through the closing process. He didn’t call me unless necessary and kept the conversation to the point and personable.
Cesar was great
I did not speak to a savannah. I did not call pennymac. Please call me at 13474144577 to discuss
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,222 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.