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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ivan was absolutely fantastic. He was prompt and communicated with me very clearly. Almost all of my communication was with Ivan. I don't recall speaking to Erberto during the process.
I’m so happy with Michelle she made the process so easy for me. She would call just to keep me updated on the process and where we were at and what will come next and answered any questions I had and if I couldn’t figure out how to download a document she was more than willing to go above and beyond to help me. I appreciate her.
The team was knowledgeable, professional, & compassionate. My appraisal should have been higher and a reconsideration should have been allowed. Other than that, the experience was flawless.
it seem information got lost when process were push to different department. ex: - Escrow information wasn't got passed correctly. First loan estimate had escrow. - Income from rental properties didn't get passed correctly. - Had issue after closing because of the Deed's name which should be known prior to closing
Thanks for everything
Great refinance process from start to finish. Highly recommended.
Great communication and flexibility when signing was rescheduled due to illness.
Very effective at reaching out at the right time to make sure things went smooth.
This was much easier than the initial loan process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,249 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.