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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,249 reviews
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Lewis P.'s profile image
Lewis P. 
on Birdeye

2 years ago

A pleasure to work with 

jerry B.'s profile image
jerry B. 
on Birdeye

2 years ago

We were pleasantly pleased with the rapid responses and the clear and precise information that would be expected from us and PennyMac. 

JOSEPH E.'s profile image
JOSEPH E. 
on Birdeye

2 years ago

Professional and customer service oriented, one of the best closing we have experienced. 

Ernest L.'s profile image
Ernest L. 
on Birdeye

2 years ago

The week of closing, you came up with documents required that i was unaware of and in the end after all the research on my part, they were not required by VA 

Sharon H.'s profile image
Sharon H. 
on Birdeye

2 years ago

It was great. 

Leslie C.'s profile image
Leslie C. 
on Birdeye

2 years ago

It was fast and easy. 

Margarita Q.'s profile image
Margarita Q. 
on Birdeye

2 years ago

Great customer service, thank you! 

George G.'s profile image
George G. 
on Birdeye

2 years ago

Great process 

Lisa Y.'s profile image
Lisa Y. 
on Birdeye

2 years ago

My loan to refinance was delayed by weeks due to the appraiser being ill. I was not advised until the day before, was not kept up to date and only given "round about " time frames when I would call in that it may be able to be done. I understand unexpected emergencies occur but should have been addressed to stay within the time line. But over all still at this time still happy with PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,249 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.