This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Improve communications. Penneymac more than tripled my VAcharges but I did not find out for weeks. Initial estimate of VA charges were incorrectely low. Efforts to talk to Glenn were frustrated, often, with leaving messages that did not get response.
Quick easy process doing my refi! I am very pleased with the service I received.
Better communication. Didn't know who lamara kirtz till the end...not goot.
Communication and explanation was perfect
I’d definitely work with Sumayyah again! Great service and clear communication.
Better communication from start to finish. I could never reach Andrew directly and each time I spoke with a My MAC team member I had to repeat myself. Very frustrating and time consuming.
Glenn was very communicative and always kept me fully updated on the progress of my loan application. To be honest, I wasn't actually responding to any of his messages, because I didn't have any questions at any point in the process due to his clear communication!
PENNYMAC and the team always been very helpful and accurate. Great customer service.
I appreciated that the loan process was made to follow the challenging schedule that I had been promised initially and that I was able to communicate with PennyMac at whatever point I needed them to explain something to me.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,223 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.