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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Overall loan process was quick and easy and went thru faster then I initially thought.
Edna was pleasant
the underwriters requests for employment and income documentation seemed over the top. they never seemed to be satisfied. this was a refi of a Pennymac mortgage I have been paying for 12 years without fail and I have over 50% equity in the property but none of that seemed to matter.
It took forever and lots of issues with loan.
I would like to retain my future loan processor,
Very helpful and considerate. Made things very easy for me
Get more people working in departments so multiple requests for same documents does not occur. Very frustrating and makes one lose trust in the process. So not ever lose Darrel Thomas-Hagan’s, she was the best in trying to get things done!!
There was a lot of confusion with the money needed for closing. The closing date was moved do to miscommunication.
Overall great experience
PENNYMAC has a 4.5 star rating with 49,249 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.