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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Communication was great throughout
Very knowledgeable. Great communication
Jesika was awesome! She always answered my questions promptly and made the process very clear.
I love the way PennyMac looked out for our interests and offered options guiding us through the entire process.
Ms. Northcut was the essential catalyst in making this an excellent experience without her it wouldn’t have occurred I commend her greatly.
The quickest I've ever processed a loan. From the day I started to signing documents was 19 days. It could've been sooner but my schedule wouldn't allow it! Great Teamwork
The experience with your staff at Penny Mac was excellent service and beyond
Lack of communication. No one could answer my questions was transferred from one department to another. Never received follow up from Anna until the issue was completely escalated. When I did her from Anna the situation was already resolved by another member. Being an existing Pennymac customer I was extremely disappointed in the service I received.
WAS EXPLAINED IN TERMS THAT I UNDERSTOOD
PENNYMAC has a 4.5 star rating with 49,249 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.