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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Joyce kept in constant communication with me throughout the entire process. She set reasonable expectations and she follow up promptly and on time.
I am a first-time home-owner and this is my 2nd refi but my first with PennyMac. The process was very smooth and effortless. Everything was actually completed ahead and schedule with no hiccups. Based on my experience, I would definitely recommend PennyMac to my family and friends.
All good 8910
Kiera was very calm and knowledgeable. She made it a painless process.
Fast process, Accurate Communication on documents required by Underwriting and a smooth closing. Great experience all around.
Communication. I feel I spoke to too many different people. I recieved no help with the documents and the portal. I had to request assistance more than once. It would have been better to have had one point person to answer my questions and request documents. It would have neen nice to have had my phone calls and emails answered in a timly fashion. On line portal was very difficult to manuver. I know we are all on line but I had no one to help me without calling and calling.
The PennyMac personnel & Jessuca Wheeler were superior in every way ! They made the entire process simple & pleasant.
Quick and easy
Frank is good in communication and responding to your need asap.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,249 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.