This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Quick and easy and accurate. It's that simple.
Great experience.
Very helpful
My refi was quick and easy. This is my second loan with Penny Mac and both were seamless.
The loan took too long.
Fantastic the second time around. 1st time was absolutely garbage
The loan was made for more than the payoff amount was, and some funds were disbursed to us. This was not part of the agreement. We had said we wanted to pay cash for the closing costs, in an effort to keep the amount of loan the same as the one we were paying off. The person who came to our home was not a rep from PennyMac, but a notary, so we couldn't change things unless we would cancel the appt. And we just wanted to close and be done with it.
Overall communication was lacking. I was only contacted to request the same documents I had already sent to multiple people. Tommy Jackson is a joke and I felt like he just abandoned me through the whole process. I expected him to keep me in the loop and expected him to walk me through the process. As far as Krystal Fuentes goes, she did an ok job keeping me updated even after i wasn’t very friendly to her. I felt like I had to do all the leg work myself and just blindly sending documents to various people. It was my first r... read more
Easy company to work with!!
PENNYMAC has a 4.4 star rating with 48,225 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.