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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,252 reviews
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Derek N.'s profile image
Derek N. 
on Birdeye

2 years ago

The process was so easy and we could have not wished for anything better.The loan closed on time and definitely will refer you as an excellent service. 

RONNIE H.'s profile image
RONNIE H. 
on Birdeye

2 years ago

Had to give the same information too many times or didn't get to the correct person 

Alex J.'s profile image
Alex J. 
on Birdeye

2 years ago

Didn’t feel my questions were always answered. 

Darryl H.'s profile image
Darryl H. 
on Birdeye

2 years ago

I decided to refinance with PENNYMAC my original lender. The process was very very smooth, from the very first phone call to the last communication stating that my loan was closing was seamless. I want to thank the whole PENNYMAC team for the smooth process. I got an excellent rate and I’m extremely happy. In my opinion and I’m a retired Fire Captain PENNYMAC is the only way to go. 

Alfredo Garza J.'s profile image
Alfredo Garza J. 
on Birdeye

2 years ago

Very easy process to refinance They were able to match a rate I had from another lender. I wanted to stay with Penny Mac as they had my loan before and I really like their loan servicing, customer service, and website. 

Danielle K.'s profile image
Danielle K. 
on Birdeye

2 years ago

I felt well cared for and if someone did not know the answer they were very quick to find it for us. This is our second home purchased through penny Mac and it’s been wonderful! 

Mary B.'s profile image
Mary B. 
on Birdeye

2 years ago

I got my new home!!! 

Angela D.'s profile image
Angela D. 
on Birdeye

2 years ago

I was told in writing by pennymac I would receive money back at closing (3k). The day before closing I happened to call my title company to confirm my appointment. My title company told me I would have to pay 4k at closing and I had a hour to wire the money or I couldn’t close the next business day. They just received “new” documents from pennymac. I immediately called pennymac and couldn’t get a reasonable explanation why my closing changed by 7k. I also couldn’t get a copy to the new closing documents to understand the cha... read more

Pavanne H.'s profile image
Pavanne H. 
on Birdeye

2 years ago

PennyMac is a great loan company. I have always been satisfied with their services and rates. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,252 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.