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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The entire process was quick and easy. Everyone was very helpful and professional.
Business response:
Hi Denyse - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Mary and Tyler were attentive, precise and kind thru out the loan documentation process. I appreciate their prompt communication with all pertinent information.
Business response:
Thank you for the positive review, Durinda! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
A very fluid process from beginning to closing. Even the provision of a notary and provision of a witness in my home was exceptionally convenient!
Business response:
Hi Patricia - Your feedback is greatly appreciated. Thank you for the review.
The loan process was extremely quick. Everyone was willing to answer all my questions.
Business response:
Hi Kellie - Your feedback is greatly appreciated. Thank you for the review.
Everything went well. She is very knowledgeable. Always make sure I was satisfied
Business response:
Hi Matieyendou - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Mr. Ashworth was wonderful! Very patient and precise;leading me thru the myriad of docs needed. CLONE HIM!!! I have never encountered such a calm resentative of ANY company I have dealt with, even in my professional life. Thank you Peter. Pamela Bu
Business response:
Thank you for taking the time to share your experience with us, Pamela. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Do not walk. RUN in the other direction. As a correspondent lender I've had a HORRIBLE experience with this company. Slow, pathetic communication, a lot of confusion, and boy do they take their sweet time. YUCK!
Business response:
Hi Barry - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
great service from all team members
Business response:
Hi Teresa - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Service was great!!!
Business response:
Hi Stephen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,185 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.