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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone seemed to genuinely care that thing went well for us.
Thanks a bunch!!!
Good job by Briana
Jenny made it an awesome experience and very helpful.
Documents were requested more than once. NOT happy with that at all, it wasted my time. It appears that PennyMac software prompts employees to call or email a client requesting information that has already been completed. The software has a delay to update the file or employees are not reviewing the case file prior to contacting a client. This makes PennyMac seem unorganized. In my case, after expressing my displeasure I had one person assigned to my loan process. This ease my pain and helped me stay with PennyMac for my r... read more
Thank you!!
Better communication, respond in a timely manner. Just people do their job. I had to contact the VA for the appraisal because the VA had sent two email to PennyMac stating the appraisal was completed and the emails were ignored. This cause delays on the whole process.
Things went easily and as expected.
Good dealing with the team
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,238 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.