This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
easy to communicate and friendly help!
Repeated requests for unnecessary documentation, failure to answer repeated requests for answers to questions, significant delays to the closing date, terrible unfriendly and uncooperative phone calls from Linda. I have closed 5 times in less than 10 years and this was worse than all the bad experiences in all of those other closings combined. It was weaponized incompetence, laziness, and completely unprofessional. Worst experience of my mortgage career over more than 20 years. Will never use Pennymac again due solely to ... read more
Very helpful
I had to change my primary loan handler during the process. My first loan handler did not do a good job. She was not communicating with myself or my builders, and gave me an attitude when I asked about it. Changing to Leticia was the best choice. I got A1 service from her and she fought for me to have the best experience. I would only recommend directly to Leticia and Kyle. They were the best team.
Thank you so much we close early and everyone at PMAC did a great job.
Met or exceeded expectations. I gave 9’s because I believe a 10 is almost impossible. So my “9” is your 10.
Great job ! Very Happy customer !
Everything went according to plan and the communication was excellent throughout.
I did not speak to a savannah. I did not call pennymac. Please call me at 13474144577 to discuss
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,481 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.