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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,481 reviews
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James S.'s profile image
James S. 
on Birdeye

2 years ago

I do not think Linda was very helpful at all. Luckily I had bought a home before so I knew the process. Had I not know what to expect I believe the loan would not have made it through on time of it was completed at all 

Peter O.'s profile image
Peter O. 
on Birdeye

2 years ago

Very fair rate and time frame was good. 

Stephen F.'s profile image
Stephen F. 
on Birdeye

2 years ago

Eliana was awesome to work with. 

Linda C.'s profile image
Linda C. 
on Birdeye

2 years ago

Lower rate! 

Wendy C.'s profile image
Wendy C. 
on Birdeye

2 years ago

Multiple duplicate requests for information from multiple people was upsetting. 

ZACHERY B.'s profile image
ZACHERY B. 
on Birdeye

2 years ago

As a company PennyMac has been easy to deal with, thorough, and quick to respond. Much of this was due to Britnee and her services. She was great to work with and very pleasant. She always communicated to me what was needed and worked with me to make sure everything was correct. 

John H.'s profile image
John H. 
on Birdeye

2 years ago

Look...Crystal was terrific in all but one thing. I was surprised when I had to give an original....my only original.....of my power of attorney. Crystal promised that Thurston County would return my originals. That never happened. I feel like I was mislead but certainly not on purpose. You could make me pretty happy if you could get that original ad promised 

Amy B.'s profile image
Amy B. 
on Birdeye

2 years ago

Process was quick & uncomplicated. 

Michael H.'s profile image
Michael H. 
on Birdeye

2 years ago

The process was pretty straight forward. The staff reps we’re very helpful! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,481 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.