PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,483 reviews
Select a rating
JOSE CERON R.'s profile image
JOSE CERON R. 
on Birdeye

2 years ago

Glenn Manalus helped me a lot during the whole process. Overall I had a great experience. 

Raed K.'s profile image
Raed K. 
on Birdeye

2 years ago

Better communications between loan officers in the loan service department is much needed! We were requested to send some documents several times due to the lack of communications between Emanual Huerta and Tony Torres and that alone pushed back the loan progress several times Also lastly my APR was slightly higher than quoted initially that almost made us want to call it off but we did not want to start all over again with another financial institution for the refinance and waste another 3-4 months so we had to compromise ... read more

Mario L.'s profile image
Mario L. 
on Birdeye

2 years ago

Great service 

Terry M.'s profile image
Terry M. 
on Birdeye

2 years ago

I don’t have a review 

Charles C.'s profile image
Charles C. 
on Birdeye

2 years ago

everything went well and quickly 

Ralph C.'s profile image
Ralph C. 
on Birdeye

2 years ago

The communication after the application process was poor and frustrating 

Janet M.'s profile image
Janet M. 
on Birdeye

2 years ago

Andrew was clear every step f the way 

Joseph G.'s profile image
Joseph G. 
on Birdeye

2 years ago

Juliet was extremely patient, polite and professional. Her response time was very quick. We are grateful that PennyMac was able to help us out with refinancing our home. We had been unsuccessful for the last five years with refi, thanks again!!! 

Wendy M.'s profile image
Wendy M. 
on Birdeye

2 years ago

Always available when needed. Very patient, knowledgeable and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,483 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.