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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast and great
The process was very smooth and communication via email and phone was great. We appreciated the convenience of having a mobile notary come to us and being able to do everything else online.
Maybe due to short staff but sometimes difficult to get a clear idea of what was going on.
The customer portal needs some work with regards to loading documents that are not specifically associated with a task, but Paul was great! He was always quick to answer any questions I had and got back to me the same day if he was unavailable when I called.
Quick and easy
No problem getting in touch with people. Very pleased with process.
At the beginning, the process was very rough. I had difficulty reaching people from the team to answer my questions efficiently. Annie stepped in and everything changed for the better. She is an excellent communicator, and helped get the refinance to the finish line.
The Experience.
Fast, professional and reliable service
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,242 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.