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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
easy to communicate and friendly help!
Repeated requests for unnecessary documentation, failure to answer repeated requests for answers to questions, significant delays to the closing date, terrible unfriendly and uncooperative phone calls from Linda. I have closed 5 times in less than 10 years and this was worse than all the bad experiences in all of those other closings combined. It was weaponized incompetence, laziness, and completely unprofessional. Worst experience of my mortgage career over more than 20 years. Will never use Pennymac again due solely to ... read more
Very helpful
Great job ! Very Happy customer !
Jamie was great and a pleasure to deal with, he made the whole process simple for us. We appreciate his efforts Brandon
Jamie stepped in when our loan officer was out sick
Outstanding! Jamie Write was fantastic! At the end, there was an issue with the escrow company, which Mr. Wright handled. 10/10 would recommend
Although buying or refinancing a home can be very stressful and frustrating, Mr. Wright was extremely polite, kind, and patient with me during the process.
Mr. Wright made this process great! I will say, penny mac did request documents more that once, on a couple of occasions. That aspect was a bit annoying. Mr. Wright was more than happy to explain why and take care of things. It was a pleasure working with him!
PENNYMAC has a 4.5 star rating with 48,483 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.