This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very knowledgeable staff, and quick response to everything!
Great here are ten more characters
That’s all I feel is necessary
There was very little communication on PennyMac’s end. When I would call to ask questions I would get different answers depending on who I spoke to. My closing numbers where hundreds of dollars different than what the original loan processor told me. Too many people working on one file. I am a realtor so I was familiar with the process. I cannot imagine how difficult it would be to find clarity if I wasn’t already familiar with the process. I would have went with my preferred lender for less money due at closing but wa... read more
Craig and England are great. Both are professional, knowledgeable, and made me feel comfortable to refi. Well done!
Everyone involved were on the same page which made the process run smoothly
Explain better what documents are needed
Nice and easy. Even closed sooner than expected.
I give PennyMac a five star rating. The whole re-finance for my loan was smooth and would not have even known what I could be saving without PennyMac reaching out to me. I am extremely satisfied with the whole process. Fast and efficient service from start to finish. Best customer service I have had by any company in years.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,483 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.