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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,185 reviews
Select a rating
Gregory K.'s profile image
Gregory K. 
on Birdeye

9 months ago

Had to send duplicate documents a couple times but other then that they were on it 

Business response:

Hi Gregory - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Maiquen S.'s profile image
Maiquen S. 
on Birdeye

9 months ago

Ms Nicole, and Ms alyx were very professional, they kept updated all the time.  

Business response:

Hi Maiquen - Your feedback is greatly appreciated. Thank you for the review. 

Dillon I.'s profile image
Dillon I. 
on Birdeye

9 months ago

Amazing people that worked with me made the process so easy.  

Business response:

Hi Dillon - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Edward N.'s profile image
Edward N. 
on Birdeye

9 months ago

I feel the paperwork was still a little bit confusing at first. Overall time was not that bad getting the loan processed and approved.  

Business response:

Thank you for taking the time to share your experience with us, Edward. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Livingston W.'s profile image
Livingston W. 
on Birdeye

9 months ago

It was a great overall experience 

Business response:

Thank you for the positive review, Livingston! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sheri J.'s profile image
Sheri J. 
on Birdeye

9 months ago

Everyone I worked with on my loan was extremely helpful, professional and kind. It is very helpful to have kindness coupled with professionalism when making this big of a decision.  

Business response:

Hi Sheri - Your feedback is greatly appreciated. Thank you for the review. 

Todd E.'s profile image
Todd E. 
on Birdeye

9 months ago

Everyone was very friendly, helpful, and professional  

Business response:

Hi Todd - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Allen B.'s profile image
Allen B. 
on Birdeye

9 months ago

From the first phone call with Adam Andreozzi to the final conversation with Mary. Everything went very well and smoothly.  

Business response:

Hi Allen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kelly P.'s profile image
Kelly P. 
on Birdeye

9 months ago

everything was so easy and painless well done ty 

Business response:

Thank you for taking the time to share your experience with us, Kelly. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,185 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.