This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Quick responses and clear instructions.
Fast and smooth!
Victor was great to work with. The previous individuals were not.
Went smoothly and quickly.
Professional, excellent customer service. Overall process was very easy and timely, really exceeded my expectations. Best purchase/refinance process I've experienced.
Thanks!! Great experience!!
Great communication and checking in weekly to view progress
Elyccia was very un personable. She did not communicate and when she did it was cold. She asked for the same documents 3 time and i know they were there because i called and the rep told me. She did not communicate the process. She also stated she was going to email documents i did not received. Then when i called the next day and asked she said she didn't say that. She was not pleasant to work with at all. Did not seem to care either way if the loan close. Elyccia really needs some training, if it wasn't for and needing the... read more
Best experience
PENNYMAC has a 4.5 star rating with 48,483 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.