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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Closing was on time everything was explained to me with great professionalism.
Very clear, fast and efficient! A pleasure to work with Jessica!
I didn’t hardly have to do anything at all, it was very easy even though I had no idea what I was doing because it was my first refinance (I’m 25). I thought that the refinance was overly expensive, however I’m ignorant of how much work and time goes into the process behind the scene. I didn’t like that the team was not aloud to recommend wether or not I should make my last payment coming up for the previous loan while in the process of closing. My review sounds a little negative however I mean it in a positive way, just wan... read more
Very pleasant and professional
Ms. Allen was professional, kind, informative, and prompt in all of our exchanges. She made it easy to discuss the details to our loan, identify the changes and updates that needed to be made, and confirm the documents and signatures needed to close the deal. She was knowledgeable, personable, and very helpful. Two thumbs up from these satisfied customers!
Sandrea was prompt in reminding and following up
Everything was easy and everyone was easy to work with and instructions were easy.
I need to be very clear that Erika Stacy and all of your staff were great. What caused frustration is the technology used for verification of the documents within your Portal. I would submit documents and they would still show as 'pending' or still 'required'. I believe this was cause of much of the communication frustration between myself and your staff. Once again, Erika and your staff were great. Your people would rate at 10. :-) thank you!
Quick and easy process!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,088 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.