PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
Select a rating
Robert B.'s profile image
Robert B. 
3 years ago

The overall refinance process went very smooth and everybody at PENNYMAC was very helpful and knowledgeable in answering any questions I had. I would definitely recommend them to anyone purchasing or refinancing a home. 

Mary Marrero O.'s profile image
Mary Marrero O. 
3 years ago

Jasmine Flowers and her BOSS, Corey knew that the PennyMac sent to the title company to refinance our home loan was INSUFFICIENT and never contacted us to notify us of the situation. Her and har boss's actions put at risk loan refinance process!! 

Arnaldo Corretjer M.'s profile image
Arnaldo Corretjer M. 
3 years ago

Sara treated me like she knew me form years ago everything she explained came out to be like she told me so I would recommend her in a heartbeat. 

KAMILAH L.'s profile image
KAMILAH L. 
3 years ago

My refinance went effortlessly, I was also able to pull some additional money out for kitchen upgrades. Super excited 😆 

Omar H.'s profile image
Omar H. 
3 years ago

This new experience was handled with care. Faster than I expected and also pretty smooth transition. 

Joseph C.'s profile image
Joseph C. 
3 years ago

Edward was prompt, documents were accurate, communication was never an issue, extremely satisfied. Thank you . 

Zenab N.'s profile image
Zenab N. 
3 years ago

Robyn and MAC team was great 

Jelene Y.'s profile image
Jelene Y. 
3 years ago

Tracy was very responsive and was always pleasant to deal with. Thanks Tracy! 

James R.'s profile image
James R. 
3 years ago

Krystal was the best. It was such a pleasure working with her. She was always professional, polite, helpful, and easy to talk to. She always answered any questions I asked her. She always returned my phone calls in a timely manner. Her customer service skills is above reproach. Because of her I would not hesitate recommending my family and friends to use PennyMac for their home loan. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.