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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was walked through the process
Jessica and Jimmie were fantastic. Only complaint is final down payment was incorrect and I had to send an additional $84 check to title company after settlement.
Customer service was great and I was kept in loop every step of the way.
From start to finish everything was communicated clearly. The process was extremely quick. I started the discussion received a good rate for my refinance in order to get cash out and it was all done fast. Started on a Saturday and closed 10 days later on a Wednesday
Blake had clear and concise communication. Anytime I reached out a response was given to me within 24 hours, often sooner, excellent job please never sell my loan I really love Penny Mac
Hate your websire
Very clean and professional closing!
My loan agent was prompt and pretty clear about what was needed with documentation. Some communication was needed to clarify and make my point which then required sending more documentation in completeness. He truly stuck with me and worked hard at seeing to it we had the best chance of obtaining our loan at the lowest rate available to us!
Great overall experience!
PENNYMAC has a 4.5 star rating with 48,483 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.