PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,483 reviews
Select a rating
JOSEPH WALKER J.'s profile image
JOSEPH WALKER J. 
on Birdeye

2 years ago

I was walked through the process 

Mark P.'s profile image
Mark P. 
on Birdeye

2 years ago

Jessica and Jimmie were fantastic. Only complaint is final down payment was incorrect and I had to send an additional $84 check to title company after settlement. 

JIMMY B.'s profile image
JIMMY B. 
on Birdeye

2 years ago

Customer service was great and I was kept in loop every step of the way. 

Robert W.'s profile image
Robert W. 
on Birdeye

2 years ago

From start to finish everything was communicated clearly. The process was extremely quick. I started the discussion received a good rate for my refinance in order to get cash out and it was all done fast. Started on a Saturday and closed 10 days later on a Wednesday 

Monise B.'s profile image
Monise B. 
on Birdeye

2 years ago

Blake had clear and concise communication. Anytime I reached out a response was given to me within 24 hours, often sooner, excellent job please never sell my loan I really love Penny Mac 

Michael B.'s profile image
Michael B. 
on Birdeye

2 years ago

Hate your websire 

Timothy U.'s profile image
Timothy U. 
on Birdeye

2 years ago

Very clean and professional closing! 

Todd K.'s profile image
Todd K. 
on Birdeye

2 years ago

My loan agent was prompt and pretty clear about what was needed with documentation. Some communication was needed to clarify and make my point which then required sending more documentation in completeness. He truly stuck with me and worked hard at seeing to it we had the best chance of obtaining our loan at the lowest rate available to us! 

Dahada W.'s profile image
Dahada W. 
on Birdeye

2 years ago

Great overall experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,483 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.