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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,483 reviews
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Toni N.'s profile image
Toni N. 
on Birdeye

2 years ago

The PennyMac team was wonderful! Everything was clearly explained, and they were so patient with us throughout the process. They went above and beyond to make sure we were taken care of. If we had any questions, we received answers within a day. We're so happy we stayed with PennyMac to purchase our second home. We would highly recommend PennyMac. We love our new house, and we look forward to working with them for a long time. Thanks to our PennyMac team! 

Michael M.'s profile image
Michael M. 
on Birdeye

2 years ago

Thank getting a key chain for my new home 

Jonathan K.'s profile image
Jonathan K. 
on Birdeye

2 years ago

F*** you guys. 

Thomas C.'s profile image
Thomas C. 
on Birdeye

2 years ago

Easy process 

Darrell D.'s profile image
Darrell D. 
on Birdeye

2 years ago

The loan took too long. 

BENJAMIN S.'s profile image
BENJAMIN S. 
on Birdeye

2 years ago

It was quick and painless. 

Thomas B.'s profile image
Thomas B. 
on Birdeye

2 years ago

Everything went great. Everyone was very helpful and all my questions answered. Closed with no problem! Thanks 

Ricardo F.'s profile image
Ricardo F. 
on Birdeye

2 years ago

The loan was made for more than the payoff amount was, and some funds were disbursed to us. This was not part of the agreement. We had said we wanted to pay cash for the closing costs, in an effort to keep the amount of loan the same as the one we were paying off. The person who came to our home was not a rep from PennyMac, but a notary, so we couldn't change things unless we would cancel the appt. And we just wanted to close and be done with it. 

Jody M.'s profile image
Jody M. 
on Birdeye

2 years ago

Deed issue was communicated multiple times, yet closing doc's still had signature line for my Deceased father. Not cool. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,483 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.