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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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Steven R.'s profile image
Steven R. 
3 years ago

They were always following up. 

Clifton Goodenough J.'s profile image
Clifton Goodenough J. 
3 years ago

Leticia was very professional, readily available, and pleasant. Others in the process were very helpful as well, making the experience and transition process of refinancing less stressful. Thank you. 

Christopher P.'s profile image
Christopher P. 
3 years ago

Great communication , very thorough, feel that everything was done right the first time. Great Experience. 

Glauco G.'s profile image
Glauco G. 
3 years ago

Clear communication, including documentation request. 

BO G.'s profile image
3 years ago

Fast and easy 

KAMALANATHAN A.'s profile image
KAMALANATHAN A. 
3 years ago

Overall process was smooth 

David S.'s profile image
David S. 
3 years ago

This was a quick fast and easy process. I highly recommend Penny Mac! 

Robert R.'s profile image
Robert R. 
3 years ago

Too much to type. But basically PennyMac has more business than they can handle. Lack with communication and understanding of individual customers loan. I had to make sure Tara new the parameters of my loan each time and even then she would just sound like a robot and state what other teams told her to. When the information was wrong. She didn’t know even to push back when I asked. 

Andrea S.'s profile image
Andrea S. 
3 years ago

Wasn’t to bad, timing was just off because I work nights but we were able to complete task the very next day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.