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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ricardo de la Puente-Kroll and Sandra Allen, among others, were very professional. Never did I get worried or apprehensive because of their sincerity and patience in helping me through the refinance process. Great team! Kudos to you!
Great experience. Slight mistake by initial notary. Overall, easy and painless!
Communications were constant and honest during the entire loan process.
Phillip was who took my appication and he was awesome as well. I could call him and have questions whatever and he had all the answers. Then Michelle out of Plano TX is who I really delt with afterwards on the finial steps of process. Which is is only about 35minutes from my resident so that was great knowing I had someone close by and not states away I was dealing with. So she knew all Texas laws on loan some people do not understand Texas has different laws whwn it come to refinancing or buying homes. My over all exspere... read more
Everything from beginning to end was seamless and effortless. All those I spoke with were always very helpful and knowledgeable. I was able to close in less than the estimated time planned.
MY refinance with Penny Mac was great I closed faster than I had thought and everyone on the Pennymac team was so helpful and knowledgeable Thank you, Pennymac
A little longer process than what I expected, but overall my experience was great. Craig was honest and knows my situation after our initial interview. Krystal Fuentes was on top of the loan document processing. Together with Christina White, she was patient with us. They updated us often and regularly when there was a lull as the loan went to the approval phase. We are happy that our mortgage payments is considerably lower. We should have done it before. We procrastinated because we thought it was difficult and who k... read more
Krystal was very helpful!!! Awesome. Her and Taylor. Please give them both my thanks.
Fairly timely process overall
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,505 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.