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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The entire process was very smooth. The entire PennyMac team including Jazmin were very professional and knowledgeable.
Quick and efficient
It wasn’t eSy reaching out to Andrea, she only communicated by email without any explanation s when I had questions and called her it was very difficult, I had to wait a day or two. Some documents I needed to scan twice just because she wouldn’t go through all documents I had uploaded. It was easier for me to upload them all together in one PDF file and she didn’t like that. I had to rescanned things for her to mark as received. Very unpleasant process. We closed on time because I kept pushing :(
My refinance process was pretty quick. I received approval for my new loan in a reasonable amount of time, and the process was very smooth. I applied for the loan and closed within six weeks, which really helped me to meet my coming financial need for refinancing. The loan officer, the loan team, and the closer all did a great job, and I'm very happy with this experience.
Antonae Johnson is very detailed and provided information to help her customers with their services. Antonae Johnson is an excellent asset to your company.
Evelyn was very nice and helpful.
The process of refinancing with pennymac was one of the easiest things I’ve done when it comes to owning a home it was quick and efficient thank you guys
Quick and precise.
better, more specific communications
PENNYMAC has a 4.4 star rating with 48,505 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.