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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was very pleased with service and friendly manner all the contacts were.
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Great experience
after getting all the paperwork together and sending it in the process was very easy and it was nice to have LaRonda be the 1 contact person to keep us informed and that we could ask her questions.
Kyle was friendly, knowledgeable, and prompt to answer our questions. All in all great service.
From start to finish PennyMac was just a phone call away. I've been telling everyone to go to PennyMac. Michael and Jenny were great! But it didn't matter who answered the phone they were all helpful!
Great company
The closing cost significantly changed from what I was told at the very beginning. I was told is was a streamlined FHA refi and that it only would cost the $100 application fee. Yet, this was not the case.
I was told by loan officer I was getting several thousand back (@$9000) when I agreed on the phone to the recorded session. When it came time to send in bank statements, I was to BRiNG @$10,000 to closing. Then when closing came, I was only getting a couple hundred back. Very confusing and defeating experience.
PENNYMAC has a 4.5 star rating with 48,483 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.