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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone I spoke with was always very helpful and always made me feel at ease answering my questions. Michael Kramer was also very pleasant to work with.
Business response:
Hi Charlene - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
This was the easiest process!! PennyMac is great! Thank you
Business response:
Thank you for taking the time to share your experience with us, Cindy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I wish that the rating numbers would have been as high as %100, because the level of help that I received cannot be adequately measured with a mere 10. The Mac/Team was outstanding, and Ms. Yester was “Super”
Business response:
Hi Irish - Your feedback is greatly appreciated. Thank you for the review.
Everybody was very efficient, professional and very easy to work with.
Business response:
Hi Richard - Your feedback is greatly appreciated. Thank you for the review.
Russ provided amazing customer service during and after the process was complete. I would highly recommend friends and family to work with him directly.
Business response:
Hi Hassan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Special thanks to Terrence Smith and Russ Martin for their guidance. More power to you!
Business response:
Thank you for taking the time to share your experience with us, Catalino. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Ms. Merritt was absolutely incredible to work with and be in contact with. She took the time out to ease my mind at every turn. She is an incredible asset to your company!
Business response:
Hi Todd - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Grace Sparks was extremely responsive, professional, and helpful - a true pleasure to work with.
Business response:
Hi Daniel - Your feedback is greatly appreciated. Thank you for the review.
Kaitlyn Myers is beyond great! Her follow through is on point. She never disappointed and if she committed to a check in or call in she always did. The Pennymac team overall were great!
Business response:
Hi Denise - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,185 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.