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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,506 reviews
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Jason B.'s profile image
Jason B. 
3 years ago

No comment 

Jodie P.'s profile image
Jodie P. 
3 years ago

Easy process! 

JoAnne W.'s profile image
JoAnne W. 
3 years ago

Every step went as smoothly as possible. Great working with everyone at PennyMac. 

Randall S.'s profile image
Randall S. 
3 years ago

All good thanks 

ERNEST CLOUD I.'s profile image
ERNEST CLOUD I. 
3 years ago

Great experience 

Isaiah O.'s profile image
Isaiah O. 
3 years ago

Great experience 

Myesha G.'s profile image
Myesha G. 
3 years ago

It appears that the company is a race for sales and not quality service. Since there are so many departments, the departments need to communicate better with each other to ensure once something is communicated with the client it is accurate. If things are moving smoothly in the process, sale agent or loan processer needs to get management involved immediately. Someone within the departments need to take OWNERSHIP of taking caring of a customer. When your customer has provided everything that is requested of them, there i... read more

Warren Z.'s profile image
Warren Z. 
3 years ago

Paperwork and figures accurate the first time. Phone calls answered or returned. 

Katia R.'s profile image
Katia R. 
3 years ago

Friendly, patient, and knowledgeable service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,506 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.