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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,485 reviews
Select a rating
Shelby C.'s profile image
Shelby C. 
on Birdeye

2 years ago

The process was quick and easy. All my questions were answered and Maliaka was very nice. 

William Bergin J.'s profile image
William Bergin J. 
on Birdeye

2 years ago

Malika was great. 

Amitabha C.'s profile image
Amitabha C. 
on Birdeye

2 years ago

Polina handled the loan process very professionally. She called me every week to update me on where we're we on the process. When Chase was not able to provide with certain documents, Paulina promptly reverted to me and sought my help without going back and forth with Chase. This would have delayed the closing further. I had a wonderful stress-free closing. Want to thank the team for their help in this matter. 

Robin K.'s profile image
Robin K. 
on Birdeye

2 years ago

Joseph was very professional. Very pleasant whenever I had to reach out for questions he responded very quickly. Keep me informed with updated information. He explained thing in terms of understanding. Leaving you without a doubt. 

PHILIP B.'s profile image
PHILIP B. 
on Birdeye

2 years ago

Not have to reschedule closing three times due to negligence in apperwotk on pennymac's behalf and have better communication from my loan officer when requesting and attempting to speak with them. 

John R.'s profile image
John R. 
on Birdeye

2 years ago

Great Communication. Seamless process. Thank you 

Lisamel M.'s profile image
Lisamel M. 
on Birdeye

2 years ago

Thanks to Maliaka and Anthony for an exceptional job. The gentleman that went to our house to do our closing papers was exceptional as well. Great job! 

ALSHAMS A.'s profile image
ALSHAMS A. 
on Birdeye

2 years ago

Polina explained the loan process in detail and cleared up some misinformation that I received earlier in the loan process. 

Alex M.'s profile image
Alex M. 
on Birdeye

2 years ago

The process was very easy and very well explained 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,485 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.