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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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Henrietta H.'s profile image
Henrietta H. 
3 years ago

The interest rate didn't change. The loan was changed from FHA to conventional. I am happy with the process. Everyone was professional and courteous. 

Matthew O.'s profile image
Matthew O. 
3 years ago

Customer service was awesome. Communication was constant with all questions answered in a timely manner. 

Kenneth S.'s profile image
Kenneth S. 
3 years ago

had a great experience and if i ever sell or buy another house i know who to go to 

Larilyn B.'s profile image
Larilyn B. 
3 years ago

I refinanced through PennyMac to a conventional loan. Given my previous experience with USDA, it was a breeze. The portal for documents was really easy to use, and PennyMac called to check-in regularly and make sure I knew how to find everything and answer any questions. I shortened the remaining 25 years to 15, and kept my overall out-of-pocket monthly expenses the same by cashing out equity to pay off debt. It was definitely a win-win for me. 

Shane J.'s profile image
Shane J. 
3 years ago

Nathaniel was great to work with but Daniel wasn't. 

Gloria B.'s profile image
Gloria B. 
3 years ago

They were very friendly and helpful 

Christos M.'s profile image
Christos M. 
3 years ago

Devin and Michael are very knowledgeable, and very professional! Geeat service! Keep up the great work. 

John D.'s profile image
John D. 
3 years ago

great rate just in time. 

Herman T.'s profile image
Herman T. 
3 years ago

The team worked very smoothly and Danyell was very on target, easy to work with and personable. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.