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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was unclear what insurance was required for the property and it took many weeks and lots of emails and calls to get it straightened out.
Everyone--especially Tyra and Victoria from the beginning were all very professional and helpful. They alk helped me to rest assured .
Everything ok
Better communication
Everyone helped me a lot
Everything was made to feel effortless, and all involved were very courteous and helpful. Definitely telling friends and family.
Mr Clyde exceptional Job of execution my loan Thank You for giving me options
I had a few problems with our appraisal and expressed them to our agent. She told me that I had to write a document on what my problems were and send it to her. In my opinion this was not my job, it was the person doing a service for me. So I had to settle for what was done because of our financial situation. Also, my processing agent was very unprofessional in our emails.
I never even spoke with Tony, just know that he was assigned to help me. The process of how the cash out and then payoff to my creditors was never explained, and I actually had to make a phone call to see how those funds are dispersed. Everybody's got a job to do and everyone seems to be in a hurry to include the home inspector and then notary who came to my home and forgot a portion of the closing packet. Cody Anderson was the only one who communicated well with me as far as documents needed and then few questions I had. S... read more
PENNYMAC has a 4.5 star rating with 48,485 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.