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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
very easy and quick process
Communication and follow up phone calls on a schedule. And always getting prompt phone calls returned.
Jamie was a breath of fresh air during the home buying process. We had several hiccups with our title company and James was sure to comfort us and fixed every issue immediately. Very thankful he was assigned to us!
Great overall experience!
Documents were requested more than once. NOT happy with that at all, it wasted my time. It appears that PennyMac software prompts employees to call or email a client requesting information that has already been completed. The software has a delay to update the file or employees are not reviewing the case file prior to contacting a client. This makes PennyMac seem unorganized. In my case, after expressing my displeasure I had one person assigned to my loan process. This ease my pain and helped me stay with PennyMac for my r... read more
Ms. Cole did a great job guiding me through the loan process and patiently listening to and answering my questions.
Was a very easy closing
Time frame and the request of the same info over n over
Good dealing with the team
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,485 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.