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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was difficult to get ahold of anyone. No one personally reached out to me one single time during the process. I have done several refinances with other companies and this did not come close to the same level of service as the others. As far as the timeline and the automated portions everything was fine.
Not applicable
Over all very unprofessional
Waiting for my refund almost 30 days
My loan officer, MS Sonia Lozano, is the person, myself and the company, should give thanks to. MS Lozano, other representatives, and PennyMac as a whole, made this process, without a doubt, everything a company should provide for their customers. Thanks PennyMac..
No problem
Jamie was great. The other 2 people I dealt with, not so much. All in all, it finally closed and we are in our new home
We have had PennyMac before and have always had a good experience with them.
Pennymac met all my expectations!
PENNYMAC has a 4.4 star rating with 48,795 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.