PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,506 reviews
Select a rating
Aiesha L.'s profile image
Aiesha L. 
3 years ago

Make sure you're sending the correct version of links to the information you're requesting. I was sent a link that the web customer service person I spoke with told me was from two iterations ago. That delayed me finishing the documents that were requested. My criticisms aren't necessarily of Jeffrey Johnson because I didn't actually speak to Jeffrey during the entire refinance process. I received several voicemails from him but when I called back to speak with him directly, I was always routed to another person. I felt li... read more

Allan M.'s profile image
Allan M. 
3 years ago

Everything went very smoothly. 

Larry T.'s profile image
Larry T. 
3 years ago

Cesar was great answered all my questions. The only negative thing was the title company paperwork had a different amount on it and no one could really tell us why. Over all though great service 

Mark L.'s profile image
Mark L. 
3 years ago

.......... 

STEPHANNIE H.'s profile image
STEPHANNIE H. 
3 years ago

no additional comments 

Julie K.'s profile image
Julie K. 
3 years ago

I appreciate everyone that worked on our loan. Thank you all 

Anthony J.'s profile image
Anthony J. 
3 years ago

time, effiecient, and percise 

Alice F.'s profile image
Alice F. 
3 years ago

Entire process was quick, responsive and less burdensome than other loan processes I’ve had. Thank you! 

James C.'s profile image
James C. 
3 years ago

no hassle service was gret 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,506 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.