PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,185 reviews
Select a rating
Vincent C.'s profile image
Vincent C. 
on Birdeye

10 months ago

Excellent customer service from start to finish!! 

Business response:

Thank you for the positive review, Vincent! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jeffrey W.'s profile image
Jeffrey W. 
on Birdeye

10 months ago

Was a pleasant experience.Very helpful and very courteous. 

Business response:

Hi Jeffrey - Your feedback is greatly appreciated. Thank you for the review. 

Samantha H.'s profile image
Samantha H. 
on Birdeye

10 months ago

Russ was friendly, helpful, and patient with me throughout the process! 

Business response:

Hi Samantha - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Placido B.'s profile image
Placido B. 
on Birdeye

10 months ago

The level of kindness and professional character which was demonstrated is above and beyond any I have incountered. I am very pleased.  

Business response:

Thank you for the positive review, Placido! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William B.'s profile image
William B. 
on Birdeye

10 months ago

Excellent attention to detail. 

Business response:

Hi William - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Billy B.'s profile image
Billy B. 
on Birdeye

10 months ago

The experience was pleasant and refreshing. 

Business response:

Hi Billy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Paula T.'s profile image
Paula T. 
on Birdeye

10 months ago

Christine, Tyra and the entire team was awesome to work with! Thank you! 

Business response:

Thank you for the positive review, Paula! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ashur H.'s profile image
Ashur H. 
on Birdeye

10 months ago

We were pleased with the process 

Business response:

Hi Ashur - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Elton F.'s profile image
Elton F. 
on Birdeye

10 months ago

I just want to say thank you to everyone for making this so easy for me. Everyone was great and very accommodating.  

Business response:

Thank you for the positive review, Elton! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,185 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.