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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Sandra M.'s profile image
Sandra M. 
3 years ago

The rep made sure I understood the paper work what I needed and was very patience when I had questions 

DONATO G.'s profile image
DONATO G. 
3 years ago

Very good job 

Rodney S.'s profile image
Rodney S. 
3 years ago

Everyone involved did a very professional job and made it very easy for us. THANKS AGAIN for the great service you provided. 

Mark D.'s profile image
Mark D. 
3 years ago

Tatyanna was great to work with, always had an answer if needed. A pleasure to go through the loan process with. 

Tommy Gooch I.'s profile image
Tommy Gooch I. 
3 years ago

The mobile notary arrived at a time much later than scheduled. 

Morris Stephens J.'s profile image
Morris Stephens J. 
3 years ago

Pennymac did an outstanding job refinancing my loan. I would give them 5 stars 

Robert C.'s profile image
Robert C. 
3 years ago

Ashton was very pleasant and informative and patient with our numerous questions! 

Adam P.'s profile image
Adam P. 
3 years ago

I had several challenges with the loan process. Tynisha was always professional and tried to help. This was a cash out refinance. Early on in the process I was told we could not keep our existing HELOC, so I agreed to close it, and asked if I should close it right away. I was told closing it would slow down the process. This ended up taking an extra 1-1/2 months to close. What was unpleasant was weekly phone calls that everything was moving along fine when it wasn't. Running up against rate lock expirations and absolutely ... read more

Christina F.'s profile image
Christina F. 
3 years ago

Everyone I worked with was responsive and knowledgeable. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.