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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Benjamin H W.'s profile image
Benjamin H W. 
3 years ago

From the start to closing was just four weeks and I thought that was awesome! 

Berry B.'s profile image
Berry B. 
3 years ago

Great customer service. Pennymac and employees took care of all that was needed to finish our transaction. Couldn't be happier overall and would recommend Pennymac and our representatives during this process. Thank you 

Fred C.'s profile image
Fred C. 
3 years ago

Fewer contacts in the process. Too many different people involved 

ELIZABETH P.'s profile image
ELIZABETH P. 
3 years ago

It was a seamless process and everyone who worked with me was aware of where we were in the process and what were the next steps in order to close as agreed. 

Joseph L.'s profile image
Joseph L. 
3 years ago

Grace was very kind and when I got her on the phone she was very helpful. Somehow, my realtor team exploded to 8 people and she did quite well pushing everyone along to get the closing done...early! If I worked with her again, I'd only ask that we utilized the mac website more often for document requests. I have used PennyMac in the past and the document requests were made very simple by the request being made through the portal. Other than that though, it worked out very well with Grace. 

Steven D.'s profile image
Steven D. 
3 years ago

It went smoother than any other experience we’ve had. We closed 2weeks earlier than expected and from start to finish everyone was very nice and helpful 

Mariela A.'s profile image
Mariela A. 
3 years ago

It was a great experience. Everyone was very helpful. Thank you! 

Gary M.'s profile image
Gary M. 
3 years ago

Happy Really 

Gary L.'s profile image
Gary L. 
3 years ago

Very professional and knowledgeable. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.