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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tyra was very good, it was there reviewing committee that kept asking for the same thing over & over again! They were a real pain!!
Tyra communicated weekly with me to let me know what the next steps were and worked her best to work with my dad and my schedules.
Clear communication between all parties including title company who did a terrible job. Questions answered. No one could answer my questions. I did not get my closing documents until the Notary came to do the signing. She did a “point and sign” closing and said it was not her job to explain what we were signing. The title company didn’t have my name correct. And when they redid the paperwork it still was not correct.
I have been using PennyMac on several occasions, and as of late I have not encountered any issues. Most definitely use PennyMac services in the future. JORGE ROQUES
Susan Flores was able to answer all of my questions quickly.
I am not sure if this is rating just Evelyn or the whole process. Evelyn was GREAT, always friendly and helpful. The first people I talked to when I called in where also usually great. But whoever Johnathon Love was, he was not helpful/available and the entire process felt like I never knew who to call- Evelyn didn't even come around until right before closing. The process (aside from Evelyn) caused me great stress and was, frankly, awful. I felt abandoned until Evelyn came around- I would call many times and never get a res... read more
Antonae Johnson is very detailed and provided information to help her customers with their services. Antonae Johnson is an excellent asset to your company.
From start to finish everything went as expected. Very happy with my experience.
Happy that am with pennymac
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,489 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.