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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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Steven S.'s profile image
Steven S. 
3 years ago

Mr. Williams helped our experience go smoothly. Thank you Sir for your help. 

Alonzo L.'s profile image
Alonzo L. 
3 years ago

What made my experience with PennyMac so great was the high level of professional service that I received from the entire team of loan experts that helped me to navigate through the entire process. The members did not let me go through this alone. They helped me with computer advice and stayed with me every step of the way until I was thoroughly familiar with the processes and the closing of the loan. I really appreciated that and I felt like I had all the help I needed to see this through. 

John M.'s profile image
John M. 
3 years ago

The communication Made the overall experience great 

BRENT M.'s profile image
BRENT M. 
3 years ago

PennyMaC notified me I could get a lower interest rate. It took very little effort on my part complete the process. A few phone calls enclosed within 10 days. 

Joseph P.'s profile image
Joseph P. 
3 years ago

great services 

LARSEN L.'s profile image
LARSEN L. 
3 years ago

Joyce was awesome! She was very professional and we had a few laughs. Thank you PennyMac for fixing what started out a rough refi with initial sales guy to ending with Joyce. It ended fabulously. 

Gianni R.'s profile image
Gianni R. 
3 years ago

5 stars, communication and accuracy was exceptional. The refinance was smooth and closed sooner than expected. 

Darnell B.'s profile image
Darnell B. 
3 years ago

Communication is key when it comes to refinancing and the communication between us was above expectations. Great job 

Garrett R.'s profile image
Garrett R. 
3 years ago

The communication and sense of urgency between the different departments can improve drastically. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.