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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
What made my experience with PennyMac so great was the high level of professional service that I received from the entire team of loan experts that helped me to navigate through the entire process. The members did not let me go through this alone. They helped me with computer advice and stayed with me every step of the way until I was thoroughly familiar with the processes and the closing of the loan. I really appreciated that and I felt like I had all the help I needed to see this through.
Joyce was awesome! She was very professional and we had a few laughs. Thank you PennyMac for fixing what started out a rough refi with initial sales guy to ending with Joyce. It ended fabulously.
My re-finance experience with PennyMac was exceptionally good! I do not say this lightly - I was in the process of re-financing with a different company that changed the deal on me at the last minute, leaving me with a bad taste in the mouth & a lot of skepticism. That is when I reached out to PennyMac & got connected to Maged Nashid, my loan officer. He was a gentleman from the get go & bent over backwards to help me out (even on his day off!!) and got me the best rates possible. Along with Faye Martinez (my loan processo... read more
Very responsive and provided the right amount of detail
Quick and easy. Before I bought my house, I was so intimidated by the entire process. This refinancing experience was so painless and quick.
Clear, concise, timely communication. Easy to understand the expectations. England was a huge help.
Quick and easy
Communication is key when it comes to refinancing and the communication between us was above expectations. Great job
The communication and sense of urgency between the different departments can improve drastically.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,089 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.