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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Professional, knowledgeable, polite.
Very professional and personable. I felt at ease with the whole lending process. Will recommend them to family and friends.
It was GREAT!!
When it comes to direct deposit I talked to two different agents and my payment was not taken out and I missed two months of payment !!!! And I was feeling like my payment was good. Then I get a call saying I did not make payment!!😩.Well let me say that I had a credit score that was in the high700's and what a freaking blow! right I thought I was good right but little did I know it f--- up my CREDIT SCORE and I always try to HANLDE "MY BUSINESS😔😔😔 that's what's up? hello.
So fast. So easy. So clear. No unexpected anything. Amazing people . Easily the best mortgage experience we have ever had by a country mile. Thank you so much!
Everyone I dealt with was very friendly and handled everything very professionally
Mrs Izabella Boyd made my experience awesome!!! The initial 2 agents (Stephen Toth and Patrick) were unresponsive, I had to continually call them (for over 30 days), they were unmotivated and clueless. Izabella took over my loan and after a 10 minute phone call my wife and I know we would have a much better experience dealing with her. She took charge of the entire loan process reaching out to multiple individuals to try to get the job done. But most of all she kept in contact with me “daily”, that is the true essence of c... read more
Great service and quick closing with a great rate
Jon called weekly to give me updates even if there wasn't any. Made sure I didn't feel like we were at a stand still. He walked me through the process and made sure it seemed very simple for someone like me to understand. Jon and his team was amazing. Would recommend his team every time.
PENNYMAC has a 4.4 star rating with 48,082 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.