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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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Ronald R.'s profile image
Ronald R. 
3 years ago

Professional, knowledgeable, polite. 

Sopemumu F.'s profile image
Sopemumu F. 
3 years ago

Very professional and personable. I felt at ease with the whole lending process. Will recommend them to family and friends. 

Melvin R.'s profile image
Melvin R. 
3 years ago

It was GREAT!! 

VERAN L.'s profile image
VERAN L. 
3 years ago

When it comes to direct deposit I talked to two different agents and my payment was not taken out and I missed two months of payment !!!! And I was feeling like my payment was good. Then I get a call saying I did not make payment!!😩.Well let me say that I had a credit score that was in the high700's and what a freaking blow! right I thought I was good right but little did I know it f--- up my CREDIT SCORE and I always try to HANLDE "MY BUSINESS😔😔😔 that's what's up? hello. 

Samuel B.'s profile image
Samuel B. 
3 years ago

So fast. So easy. So clear. No unexpected anything. Amazing people . Easily the best mortgage experience we have ever had by a country mile. Thank you so much! 

Ronald G.'s profile image
Ronald G. 
3 years ago

Everyone I dealt with was very friendly and handled everything very professionally 

Carolyn J.'s profile image
Carolyn J. 
3 years ago

Mrs Izabella Boyd made my experience awesome!!! The initial 2 agents (Stephen Toth and Patrick) were unresponsive, I had to continually call them (for over 30 days), they were unmotivated and clueless. Izabella took over my loan and after a 10 minute phone call my wife and I know we would have a much better experience dealing with her. She took charge of the entire loan process reaching out to multiple individuals to try to get the job done. But most of all she kept in contact with me “daily”, that is the true essence of c... read more

Frank G.'s profile image
Frank G. 
3 years ago

Great service and quick closing with a great rate 

Benjamin K.'s profile image
Benjamin K. 
3 years ago

Jon called weekly to give me updates even if there wasn't any. Made sure I didn't feel like we were at a stand still. He walked me through the process and made sure it seemed very simple for someone like me to understand. Jon and his team was amazing. Would recommend his team every time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.