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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Staff stayed in constant communication and continued to give updates on the status of the process.
Quick responses to all my questions.
Peter is clear and easy to work with.
It appears that the company is a race for sales and not quality service. Since there are so many departments, the departments need to communicate better with each other to ensure once something is communicated with the client it is accurate. If things are moving smoothly in the process, sale agent or loan processer needs to get management involved immediately. Someone within the departments need to take OWNERSHIP of taking caring of a customer. When your customer has provided everything that is requested of them, there i... read more
Deymian and Asiah was great, the last person I spoke with about the closing had a bit of difficulty communicating and multiple requests for the same documents was a bit off. The overall price experience was great.
Wish they would of communicated earlier So i could of gotten closer to a 2.2 interest rate.
the service and communication.
Paperwork and figures accurate the first time. Phone calls answered or returned.
Friendly, patient, and knowledgeable service.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,489 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.