This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The communication was excellent. There was “no guessing” at anything on our end. We were fully informed of everything within the process. When we needed help, we were helped and everyone involved were always pleasant.
Excellent experience
Loan process was quick and easy. Loan processor was very knowledgeable and and had a pleasant disposition.
Great job.
Everything went very smoothly. We had to push our closing date back a week due to emergent surgery, but everyone was very helpful, even with the small hiccup we had. My questions were answered promptly and clearly. Also, appreciated how nice everyone was.
Without question Sandi McMillan is the best at what she does ! Very polite and gave me such confidence moving forward. She constantly kept.me updated with emails I was very pleased and recommend her highly great job Sandi and thank you !!
Mr. Woodie was straight forward in his handling of my loan application and closed in a timely manner,
The loan process is daunting. Loan Officer Paul Fryer helped my family by both fighting for us and communicating our needs back to the closing teams. We are grateful that PennyMac has talented staff like Paul that know what they are doing coupled with concern when things go south and work to help families get the loan.
I never spoke or received any communication from Joseph F at all. All communication was done by me when I would call to find out status. I work in the mortgage industry so know the process and understand what occurs, but if I didn't, I definitely would not have know as a "typical borrower."
PENNYMAC has a 4.5 star rating with 48,489 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.