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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,489 reviews
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Michael D W.'s profile image
Michael D W. 
on Birdeye

2 years ago

Refinancing my home with Pennymac was such a pleasure. Faiza Saleem was very professional and responsive to all of my questions. I did have a lot of questions and she always had answers or worked to promptly provide answers. I knew that if I called and reached voicemail or emailed Faiza that she would get right back with me. I shopped my refinance with several lenders and chose Pennymac, as they had the best rates, lowest closing costs and excellent service, and Faiza was a huge part of that. I would definitely recommend ... read more

Robert B.'s profile image
Robert B. 
on Birdeye

2 years ago

The overall refinance process went very smooth and everybody at PENNYMAC was very helpful and knowledgeable in answering any questions I had. I would definitely recommend them to anyone purchasing or refinancing a home. 

Mary Marrero O.'s profile image
Mary Marrero O. 
on Birdeye

2 years ago

Jasmine Flowers and her BOSS, Corey knew that the PennyMac sent to the title company to refinance our home loan was INSUFFICIENT and never contacted us to notify us of the situation. Her and har boss's actions put at risk loan refinance process!! 

Arnaldo Corretjer M.'s profile image
Arnaldo Corretjer M. 
on Birdeye

2 years ago

Sara treated me like she knew me form years ago everything she explained came out to be like she told me so I would recommend her in a heartbeat. 

Alicia J.'s profile image
Alicia J. 
on Birdeye

2 years ago

Easy and stress free 

Rustin B.'s profile image
Rustin B. 
on Birdeye

2 years ago

Max was great 

Nadya T.'s profile image
Nadya T. 
on Birdeye

2 years ago

Everyone that was involved in the process on my loan was helpful and very nice . Great experience 

Jelene Y.'s profile image
Jelene Y. 
on Birdeye

2 years ago

Tracy was very responsive and was always pleasant to deal with. Thanks Tracy! 

James R.'s profile image
James R. 
on Birdeye

2 years ago

Krystal was the best. It was such a pleasure working with her. She was always professional, polite, helpful, and easy to talk to. She always answered any questions I asked her. She always returned my phone calls in a timely manner. Her customer service skills is above reproach. Because of her I would not hesitate recommending my family and friends to use PennyMac for their home loan. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,489 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.