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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,084 reviews
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Steven W.'s profile image
Steven W. 
3 years ago

I am a disabled veteran and don’t pay home owners taxes - listen and offer a solution before saying no 

Joseph E.'s profile image
Joseph E. 
3 years ago

Happy with everything 

Pakhaysith D.'s profile image
Pakhaysith D. 
3 years ago

Prompt responses. 

Eric J.'s profile image
Eric J. 
3 years ago

An awesome experience that just tied us together for the next 30 years 

Annmarie B.'s profile image
Annmarie B. 
3 years ago

The entire experience with PennyMac was quick, efficient, and pleasant. We will definitely recommend your company to anyone looking to refinance. 

Valerie J.'s profile image
Valerie J. 
3 years ago

The application process was seamless, we got the rate that we wanted, & closing was completed on time! 

MICHAEL H.'s profile image
MICHAEL H. 
3 years ago

We had to do the closing twice due to the fact, and this is not the fault of Marc Schneider, I'm sure, but my husband's social security number was incorrect on the first set of documents and we got all the way to the end of the closing before that was discovered. At that point we had to reset our closing and sign the papers all over again. I just feel as though things like social security numbers should be watched very closely by the person typing up these documents. 

Christopher B.'s profile image
Christopher B. 
3 years ago

Poor communication and staff was not prepared 

Hope S.'s profile image
Hope S. 
3 years ago

Communication and the customer service ~ I was not treated like just another mortgage. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,084 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.