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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Travis T.'s profile image
Travis T. 
3 years ago

Good experience 

David M.'s profile image
David M. 
3 years ago

Seamless process and would recommend anyone to use PennyMac!! Thanks again for a great transaction. 

Sandra C.'s profile image
Sandra C. 
3 years ago

This is my third mortgage with this lender so I’m a satisfied customer. Great value for service 

Kristalynn J.'s profile image
Kristalynn J. 
3 years ago

Erika and Nader were excellent to work with. Highly recommend. 

Bernardito C.'s profile image
Bernardito C. 
3 years ago

Loan officers Edward Sarkardehi, Albert Golbasarians and Christopher Roca made my financial transactions with PennyMac extremely pleasant. They are highly professional on their attitude and behavior, meticulously knowledgeable of their craft and honestly and respectfully responsive to one's questions and concerns. I was treated as if I am an old acquaintance instead of a number among the 1.8M customers of PennyMac. The refinancing process was completed quick and fast. It was concluded ... read more

Paul T.'s profile image
Paul T. 
3 years ago

I put off refinancing because I thought there would be a lot to do and it would be confusing. It wasn't at all! The electronic documents and signing made it easy. The website where these documents were located allowed me to feel confident I wasn't missing something important. Emails also prompted me to do tasks when I needed to. The team kept in contact with me and helped me know what to do. The longest time I had to set aside was the initial phone call in which I set up the application, but my contact was polite, knowledgea... read more

Paul M.'s profile image
Paul M. 
3 years ago

Very professional, considerate and informative! 

WILLIAM H.'s profile image
WILLIAM H. 
3 years ago

Chantel reached out often and kept me updated throughout the entire process. She was very easy to work with and always answered all of my questions. I would definitely recommend her and Pennymac. 

Mohamed El H.'s profile image
Mohamed El H. 
3 years ago

Danyell was a pleasure to work with. She was helpful, patient and very accommodating. I feel very lucky to have had her assist me through this process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.